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Frequently Asked Questions

Roof repairs can be carried out during the average 20-year lifespan, but when roofing can no longer be protected from water infiltration despite regular maintenance, roof replacement may be required. Check for cracked or missing shingles and damaged flashings, then contact a Benchmark Roofers for a licensed roof inspection.

The average life span of a roof is about 20 years with regular maintenance.  Certain types of roofing can last 30 years or longer, including cement fiber, tile, slate and copper.

Manufacturer warranties are regulated by industry standards and cover defects in roofing materials only. Warranties for labor are offered by roofing contractors and vary widely depending on the contractor.

Benchmark Roofers uses industry recommended galvanized steel or corrosion resistant nails for all asphalt installations according to building code requirements and manufacturer recommendations.

Using an ice pick or shovel should not be used to remove ice dams because of the risk of roof damage.  Remove as much snow as possible, then contact a licensed roofing contractor like Benchmark for assistance.

Hail can cause damage to shingles and, in more severe cases, expose felt matting. Contact Benchmark Roofers for an evaluation following a hail storm or any other extreme weather event.

Yes. Certain latex premium quality paints can extend roof lifespan. Contact a Benchmark Roofers roof maintenance specialist for more information.

If a roof leak is the result of a minor damage, roof repair may be all that is required. Benchmark Roofers technicians are trained to promptly identify the source of roof leaks and provide practical repair solutions that extend roof lifespan whenever possible.

Roof quotes may vary due to lack of insurance, the use of subcontractors, or limited experience. Property owners are advised to carefully research a roof contractor’s credentials since lower quotes may indicate substandard work.

There are no standard temperature guidelines for installing asphalt roof shingles, although certain materials can become brittle during colder months. An experienced roofing contractor will store materials properly and work with one bundle at a time. Benchmark Roofers offers qualified roof installation and repair at any time for the year.

The use of an underlayment protects shingles and decking from wood resins and water penetration. It also increases fire resistance.  Many manufacturer warranties also require the use of an underlayment.

The best roofing system is dependent on detailed workmanship and the quality of materials rather than a specific system only. Benchmark Roofers provides a range of roof installation options to assist customers with making practical decisions based on their specific needs.

A mild detergent or solution of bleach and water should be applied by hand using a sponge and then rinsed thoroughly. Power washing and scrubbing is not recommended.

Asphalt shingles must be in compliance with standards and applicable building codes. The performance of asphalt shingles also depends on their compatibility with surrounding roof components, in addition to the quality of the shingles themselves. Benchmark uses only the highest-quality building materials to ensure a long-lasting roof.

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